Error when trying to download

I have this error when trying to download an installation file.

Authentication failed because the remote party has closed the transport stream.

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  • This error looks like something in a C# integration with SmartFile. Recently, we started forcing TLS 1.2 for HTTPS connections to our API. Do you know what library is being used in your software application? 

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  • Hi Travis, we are using .net Clickonce Deployment.

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  • Your version of .NET Clickonce Deployment may not support TLS 1.2. Earlier this month, Microsoft released an announcement about adding TLS 1.1 and 1.2 support to newer versions of the .NET framework.

    https://blogs.msdn.microsoft.com/dotnet/2016/08/02/announcing-net-framework-4-6-2/#clickonce

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  • Hi Travis, it solved the issue. thanks for the prompt reply.

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